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Contact Us

Contact Us

We always have someone on hand to answer your questions. We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
1. Under the heading of each model, after "Write a review", click "Have a question". Enter a question or a message.
2. Click the icon 
or on the right screen and you can send us an email.
3. If you want to chat with us via skype , please click the skype icon 
on the right screen.
4. Click the whatsapp icon 
on the right side of the screen to chat with us.
5. If you are a Japanese friends, we also have Line. Please email us for Line ID

Wholesale and Business Customers

If you are a wholesaler or business customer, please feel free to visit www.mydoll-us.com for exclusive and professional service. Or you could send an inquiry to business@mydoll-us.com for detailed guidance.

Customer Service

For questions regarding order status and other after-sales support, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day. Please check the Customer Service Guide for more details.
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